Location: Episode Head Office – Hem, North Holland
Employment: Part-time – 24 hours per week (in tandem with existing colleague)
Episode is the market leader in second-hand fashion, with 17 stores in 6 countries – and we continue to grow. To provide optimal support to our stores from our head office, we are expanding our Retail Support team with a second colleague (24 hours per week). Together with your partner (20 hours per week), you will ensure that daily operations run smoothly and that we can truly take care of our stores.
THE JOB
As Retail Support, you are the stable force behind our stores. You make sure that everything behind the scenes is in order: from administration and figures to practical store matters. In this role, you combine operational and administrative tasks. There is always something to arrange or solve: a leaking tap in Brussels, a budget question from Paris, or a cash discrepancy in Hamburg. The work cannot always be planned, which is why we are looking for someone who enjoys variety and knows how to maintain an overview.
You will work closely with the Retail Manager, Regional Managers, external partners and, of course, your duo colleague. Bringing structure, thinking ahead, supporting and taking care of things: that’s what it’s all about.
TASKS & RESPONSIBILITIES
- First point of contact for stores with practical questions or problems
- Checking cash books, payments and invoices
- Creating reports (KPIs, sales figures, costs, budgets)
- Coordinating maintenance and technical issues in stores
- Analysing stock, store performance and social media data
- Planning and preparing sales forecasting and promotions
- Keeping the administration in order: overviews, archiving, document management
- Actively contributing ideas for improvements in processes and reports
WHO ARE WE LOOKING FOR?
• At least 1 year of experience in retail or administrative support
- Strong analytical and practical skills
- Good with numbers and Excel
- Proactive, flexible and solution-oriented
- You speak good English (a must, because we work internationally)
- You live near Hem (North Holland)
WHAT DO WE OFFER?
• A dynamic, varied role in a growing organisation
- A lot of personal responsibility, but also collaboration
- The opportunity to make a real difference to our stores
- An international working environment with room for your ideas
Get used!
Interested? Send your CV and motivation letter (IN ENGLISH) to jobs@episode.eu with the subject line RETAIL SUPPORT.