3. Sed ac
interdum sapien, et sagittis dui. Nunc fringilla mattis dolor, sit amet tempor mauris eleifend a. In et bibendum eros, eget arcu. Nulla nec elit sit amet arcu molestie volutpat volutpat vitae dui.o dapibus aliquam vitae vitae tellus. Maecenas venenatis ligula in eros convallis malesuada. Maecenas varius dictum risus, id bibendum enim imperdiet sed. Nunc vel mi tempus, congue risus ut, pretium arcu.

4. Sed ac interdum sapien
et sagittis dui. Nunc fringilla mattis dolor, sit amet tempor mauris eleifend a. In et bibendum eros, eget arcu. Nulla nec elit sit amet arcu molestie volutpat volutpat vitae dui. o dapibus aliquam vitae vitae tellus. Maecenas venenatis ligula in eros convallis malesuada. Maecenas varius dictum risus, id bibendum enim imperdiet sed.

At Episode we prioritise the interest of our customers. It is therefore that we strive to maintain the best quality at the best price. In order to prevent the trade in our clothing, our employees are specifically instructed to refuse the transaction in case of suspicion of possible resale.

When vintage dealers pick out our best pieces, and re-sell these at a higher price, customers suffer. They are forced to pay an unfair price online or in other shops, instead of paying our honest prices.

Therefore, our policy states that we cannot sell more than two items of the same product, and when we suspect someone is buying our clothes with the intention of re-selling them, we will refuse the purchase.

For further questions, please contact our head office.

For commercial wholesaling, please contact info@gaia-bv.com.

All purchases are final

No refunds
Our return policy does not allow refunds on our used clothing. We do not exchange our articles after transaction, nor do we refund the return with a voucher.

No guarantees
All our products are professionally washed, cleaned and repaired. Due to the delicate nature of some of our products, such as hand-painted silk kimono’s, washing can sometimes only be done by dry cleaning. After transaction, Episode is not responsible for damage due to washing or wearing of the items. Therefore all purchases are final. Please shop with careful notice of the products.

Articles from our own atelier
Regarding the articles from our own atelier, we accept returns provided the following conditions are met:

• The article comes from our own atelier. These articles are recognised by an Episode label sewn inside.
• The return takes place within 8 days after purchase.
• The item must be returned to the shop it was bought at.
• The original receipt is shown at the counter.
• The item must be unused and unworn and in the same condition as purchased.

We do not refund in cash, only in an Episode gift voucher.